Terms of Service
Last updated: January 1, 2025
Acceptance of Terms
By accessing and using Everloop Playbrands' services, including our character bible toolkit, loyalty pass integration systems, and brand analytics platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you may not use our services. These terms apply to all users of our platform, including casual mobile game developers, studios, and other business partners.
Service Description and Availability
Everloop Playbrands provides a studio-plus-platform solution for building character-led brands across mobile game titles. Our services include IP development, narrative design, SaaS toolkit access, brand asset management, and monetization optimization tools.
We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons with reasonable notice when possible.
User Accounts and Registration
To access certain features of our platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Intellectual Property Rights
All content, features, and functionality of our platform, including but not limited to text, graphics, logos, software, and design elements, are owned by Everloop Playbrands and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any original content you create using our tools, while granting us a license to host, display, and distribute such content as necessary to provide our services. Any IP we develop collaboratively will be subject to separate agreements.
Acceptable Use and Conduct
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our platform to create, distribute, or promote content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.
Prohibited activities include but are not limited to: attempting to gain unauthorized access to our systems, interfering with other users' access to services, or using our platform to compete directly with our business offerings.
Payment Terms and Billing
Our services are offered through various pricing models including monthly retainers, tiered software subscriptions, and revenue-sharing arrangements. Payment terms will be specified in your service agreement or subscription plan.
All fees are non-refundable unless otherwise specified in writing. We reserve the right to modify our pricing with reasonable notice. Failure to pay fees may result in suspension or termination of services.
Service Level Commitments
We are committed to providing reliable, high-quality services to support your brand development needs. While we strive for optimal performance, we do not guarantee specific uptime percentages or response times unless specified in a separate service level agreement.
In the event of service disruptions, we will work diligently to restore functionality and communicate with affected users about the status and expected resolution timeline.
Data Protection and Privacy
Your privacy and data security are important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these terms by reference.
You are responsible for ensuring that any data you provide or upload to our platform complies with applicable privacy laws and that you have necessary permissions for any third-party data you share with us.
Limitation of Liability
To the maximum extent permitted by law, Everloop Playbrands shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim, or $1,000, whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless Everloop Playbrands and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
This indemnification obligation will survive termination of these terms and your use of our services.
Termination and Suspension
Either party may terminate the service relationship at any time with appropriate notice as specified in your service agreement. We may immediately suspend or terminate your access if you violate these terms or engage in activities that harm our platform or other users.
Upon termination, your right to access and use our services will cease immediately. We may retain certain information as required by law or for legitimate business purposes as outlined in our Privacy Policy.
Dispute Resolution
Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with the rules of a recognized arbitration organization. This arbitration clause does not prevent either party from seeking injunctive relief in court for intellectual property violations.
Before initiating formal dispute resolution, we encourage users to contact us directly to resolve issues amicably through our customer support channels.
Governing Law and Jurisdiction
These terms are governed by and construed in accordance with the laws of the jurisdiction where Everloop Playbrands is incorporated, without regard to conflict of law principles.
Any legal proceedings not subject to arbitration will be conducted in the courts of competent jurisdiction in our primary business location.
Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated to users through email notification or prominent notice on our platform at least 30 days before the changes take effect.
Your continued use of our services after changes become effective constitutes acceptance of the modified terms. If you do not agree to the changes, you may terminate your account and discontinue use of our services.
Contact Information
If you have questions about these Terms of Service or need to report violations, please contact our legal team through the contact information provided on our website.
We are committed to addressing your concerns promptly and maintaining clear communication about our terms and policies.